Yes. LSVT BIG and LSVT LOUD Homework Helper videos can be rented for a one year streaming period or purchased to stream or download to a local device (e.g., IPad or tablet) through Vimeo. You can learn more about all the video options at our LSVT Global online store.
No. If you find exercises resembling the LSVT BIG or LSVT LOUD exercises on YouTube or other public domains, these are not authorized by LSVT Global. While they may be part of a news story on LSVT BIG or LSVT LOUD, they may also be something completely different. The official LSVT BIG and LSVT LOUD Homework Helper videos (DVD, download, or streaming) are available for rent or purchase from our store.
If you purchase directly from LSVT Global, our Return and Refund Policy is as follows:
If you are not satisfied with your LSVT Global purchase of a product, please contact us for a Return Material Authorization (RMA).
For all products, you have up to 30 calendar days from the time you receive your item(s) to initiate a return. If the item is returnable and you send it back to us, LSVT Global will offer you a refund based on your original method of payment with a 15% restocking fee applied. You must return the product to the LSVT Global warehouse within 30 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation, and registration that shipped with the product.
If you discover what you believe is a product defect for any LSVT Global product, please contact us at 1-888-438-5788. If your product does have a defect, your product will be replaced free of charge.
If you purchase from Amazon or Vimeo, you will need to consult their return policies.
If your DVD appears to be functioning improperly, please complete the following steps prior to returning the DVD.
Step 1: Press the “Eject” or “Open” button on the DVD player disc tray to determine if it opens easily and does not appear jammed or hindered. If the disc tray appears to open slower than usual or fails to open, the disc may not sit flush in the tray or otherwise be seated properly. Use your hand to pull out the disc tray slowly if it does not open on its own and then reseat the disc. Close the disc tray and press “Play” on the DVD player again to see if reseating the disc in the tray corrects the “NO DISC” error.
Step 2: Power off the DVD player, then back on again. Attempt to play the DVD disc normally. Sometimes, an error in the DVD player firmware may prevent the device from reading discs properly. When this occurs, resetting the player often corrects “NO Disc” errors.
Step 3: Remove the disc from the DVD player. Use a lint-free cloth and some alcohol or water to clean the disc and remove any dust or smudges that may prevent the player from reading it properly. Reinsert the disc into the player and press “Play” to see if cleaning the disc fixes the “NO DISC” error.
Yes. Streaming of LSVT LOUD or LSVT BIG Homework Helper videos require an active connection to the internet while viewing. For best results, a reliable high-speed internet connection is recommended.
Windows 8 and Windows 10 PCs do not include a DVD player app. To play DVDs on your PC, please visit the Windows Store to find apps that play DVDs.
If you already have Windows DVD Player installed:
Insert the disc you want to play into the drive.
Typically, the disc will start playing automatically. If it doesn’t play, or if you want to play a disc that is already inserted, open Windows Media Player, and then, in the Player Library, select the disc name in the navigation pane.
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